Adding Chat to Zendesk: Real-time web technology with Firebase

Together with our upcoming HTML5 release, we will be introducing more and more real-time features into QuickSchools. The web is getting social, and we need these real-time features in order to make social features work.

This is where a service called Firebase comes in. They offer a fantastic service that allows developers like us to have access to a secure & scalable real-time backend. But before we roll it out in our main QuickSchools product, we tried it out in our internal Zendesk customer service portal. Like many customer-service oriented companies, we use Zendesk internally to manage customer tickets.

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Vote Keri Fernandez for QuickSchools Teacher of the Year 2012!

Help Keri Fernandez win the inaugural QuickSchools Teacher of the Year awardTo all teachers out there, we salute you! QuickSchools.com is a fully-online school management system.


Keri Fernandez is a Rockstar Teacher!

Ms Fernandez teaches Science to the 7th and 8th graders at Smith Preparatory Academy in Longwood, Florida. Her nomination came from a fellow student at the school, Tyler. Here’s what Tyler had to say about Ms Fernandez.

She makes science fun, she is hands on, and very funny and entertaining to have as a teacher, I remember everything she has taught me this year.

Do you know of a teacher who can do that? Amazing! ๐Ÿ™‚

We then asked Ms Fernandez a few questions…

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Vote Emma Brown as QuickSchools Teacher of the Year 2012!

Help Emma Brown win the inauguralย QuickSchools Teacher of the Year award.ย To all teachers out there, we salute you!ย QuickSchools.comย is a fully-online school management system.


Emma Brown is a Rockstar Teacher!

Ms Brown teaches English & History at The Dragon Academy in Toronto, Canada. Her nomination came from a fellow parent at the school, Camille. Here’s what Camille had to say about Ms Brown.

Ms. Brown makes learning interesting, exciting and the right amount of challenging to bring out the best in every student. She really cares about each student as an individual and gives attention to their individual interests and needs. And she’s nice and patient all of the time.

Now that’s simply fantastic!

We then asked Ms Brown a few questions…Read More »

Vote Krystal Watson for QuickSchools Teacher of the Year 2012!

Help Krystal Watson win the inauguralย QuickSchools Teacher of the Year award.ย To all teachers out there, we salute you!ย QuickSchools.comย is a fully-online school management system.


Krystal Watson is a Rockstar Teacher!

Ms Watson teaches Middle School Reading at Annoor Academy in Knoxville, TN. Here’s what Elisha had to say about Ms Watson in her nomination entry.

This teacher not only teaches her class, but also gives up many of her planning periods to help students who are struggling in lower grades. She handles all the special programs at the school ESL, standardized testing, Acclerated Reader, IXL, and enrichment classes. She is also on the Accreditation committee that is working toward getting our school accredited.

Ms Watson – you are awesome!

We then asked Ms Watson a few questions…Read More »

Vote Paula Randall for QuickSchools Teacher of the Year 2012!

Help Paula Randall win the inauguralย QuickSchools Teacher of the Year award.ย To all teachers out there, we salute you!ย QuickSchools.comย is a fully-online school management system.


Paula Randall is a Rockstar Teacher!

Ms Randall teaches Multimedia Technology at the Regional Learning Academy in Rockford, Illinois. Ms Randall was nominated by a fellow colleague, Silvia, who had this to say…

She always goes above and beyond. She has great classroom management and really connects with the students. She helps other teachers when they are struggling.

Above and beyond – isn’t that awesome? We certainly think so! ๐Ÿ™‚

We then asked Ms Randall a few questions…Read More »

Vote Ms Stacia Cox for QuickSchools Teacher of the Year 2012!

Help Stacia Cox win the inauguralย QuickSchools Teacher of the Year award.ย To all teachers out there, we salute you!ย QuickSchools.comย is a fully-online school management system.


Stacia Cox is a Rockstar Teacher!

Ms Stacia Cox is the first grade teacher at Daarul Uloom School in Peoria, Il.

Here’s what her colleague, Ms Nermeen had to say about her.

Very dedicated and skilled teacher who is able to deliver content in a meaningful and engaging manner that is age appropriate. Displays exemplary interpersonal skills in communicating with students, parents, administrators, and professional colleagues. Participates in peer coaching and mentoring activities.

Way to go Ms Cox!

We then asked Ms Cox a few questions…Read More »

Vote Ramona Porter for QuickSchools Teacher of the Year 2012!

Help Ramona Porter win the inauguralย QuickSchools Teacher of the Year award. To all teachers out there, we salute you!ย QuickSchools.com is a fully-online school management system.


Ramona Porter is a Rockstar Teacher!

Ms Porter is adored by her students at Lakeside Christian Academy. This nomination came from a parent at the school who shared with us that Ms Porter is a truly wonderful teacher!

We then asked Ms Porter a few questions…Read More »

Vote Chris Johnson for QuickSchools Teacher of the Year 2012!

Help Chris Johnson win the inauguralย QuickSchools Teacher of the Year award.ย To all teachers out there, we salute you!ย QuickSchools.comย is a fully-online school management system.


Chris Johnson is a Rockstar Teacher!

Mr Johnson teaches high schoolย History, English, Bible, ย PE and K-12 Chapel.ย Here’s a beautiful profile crafted by the Cornerstone team.

Mr. J., as the students call him, is indeed a teacher, a remarkable one at that, but it goes far beyond that. Chris Johnson founded the school in 1983. He has worn many hats since that day, and continues to wear them today. As well as the subjects mentioned, he also is the Principal, Counselor, Soccer Coach, Business Manager and Man for any maintenance in the century and a half old building. After 29 years he still arrives early and is the last to turn out the lights at night. When the average tenure for private school teachers and administrators is 3 years, he has been on the job since day one and never taken a sick day.Read More »