2024 Holiday Season: Updated Operating Hours

Dear QuickSchools Community,

We’d like to send our heartfelt warm wishes to you and your family. We hope you’ll be enjoying the upcoming festivities with loved ones!

During this holiday season, our customer support hours will be scaled back as per usual.

From Dec 16th to Dec 23rd, our support service (i.e. Live Chat, phone support) will only be available from 08:00 AM to 08:00 PM US Eastern Standard Time (EST). We’ll be fully offline on Dec 24th and 25th in observance of Christmas. We’ll resume with limited service on Dec 26th at 8am EST.

In addition, our support service will be fully offline again on Dec 31st and Jan 1st in observance of New Year. We’ll resume our regular support hours (24-hr from Monday-Friday and 8am to midnight EST Saturday-Sunday) on Jan 2nd.

Please be aware that you may experience a delay in response time during the above period.

Dates

December 16 – 23

December 24

December 25 (Christmas Day)

December 26-30

December 31

January 1 (New Year)

Operating Hours (EST)

8:00 AM – 8:00 PM

OFFLINE

OFFLINE

8:00 AM – 8:00 PM

OFFLINE

OFFLINE

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Updated Operating Hours during the 2023 Holiday Season

Dear QuickSchools Community,

We at QuickSchools would like to send our heartfelt warm wishes to you and your family. We hope you’ll be enjoying the upcoming festivities with loved ones!

During this holiday season, our customer support hours will be scaled back as per usual.

From Dec 16th to Dec 23rd, our support service (i.e. Live Chat, phone support) will only be available from 08:00 AM to 08:00 PM US Eastern Standard Time (EST). We’ll be fully offline on Dec 24th and 25th in observance of Christmas. We’ll resume with limited service on Dec 26th at 8am EST.

In addition, our support service will be fully offline again on Dec 31st and Jan 1st in observance of New Year. We’ll resume our regular support hours (24-hr Monday-Friday and 8am to midnight EST Saturday-Sunday) on Jan 2nd.

Please be aware that you may experience a delay in response time during the above period.

Dates

December 16 – 23

December 24

December 25 (Christmas Day)

December 26-30

December 31

January 1 (New Year)

Operating Hours (EST)

8:00 AM – 8:00 PM

OFFLINE

OFFLINE

8:00 AM – 8:00 PM

OFFLINE

OFFLINE

Read More »

Updated Operating Hours during the 2022 Holiday Season

We wish to announce that our customer support hours will be reduced during the holiday period.

Starting Saturday Dec 17th, our support service (i.e. Live Chat, phone support) will only be available from 08:00 AM to 08:00 PM US Eastern Standard Time (EST). We’ll be fully offline starting at 4 pm EST on Saturday Dec 24th in observance of Christmas. We’ll resume with limited service on Monday Dec 26th at 8am EST.

In addition, our support service will be offline again starting at 4 pm EST on Saturday Dec 31st in observance of New Year. Our regular support hours (24-hr Monday-Friday and 8am to midnight EST Saturday-Sunday) will resume on Sunday Jan 2nd.

Dates

December 17 – 23

December 24

December 25 (Christmas Day)

December 26-30

December 31

January 1 (New Year)

Operating Hours (EST)

8:00 AM – 8:00 PM

8:00 AM – 4:00 PM

OFFLINE

8:00 AM – 8:00 PM

8:00 AM – 4:00 PM

OFFLINE

Read More »

Announcing the New Support Site!

For many years, this blog has functioned as our living and breathing support documentation site- with each new feature we roll out, we’ve always done a blog post with a quick tutorial on how to configure things and get started. However, because of our constant development and improvements, at times valuable information gets buried in the stacks. Not ideal.

To help solve this, we built a new solution  – a comprehensive, consolidated site designed to do one thing only: make it easy to find and access information about everything QuickSchools & Apps.

So, without further ado,  we’re unveiling the new Support Site….

support.quickschools.com

Go check it out! In addition, you can find a link to it located in your account:

Support Site

Now, here are some tips on using this new platform …

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