Category: News and Announcements

New Release – Feb 26, 2025

Azroy KandanLeave a comment

This QuickSchools release focuses on security (namely two-factor authentication or 2FA) and a few bug fixes to our internal systems / framework. 

Full list of improvements are below:

General Improvements

  • Option to make Student Custom Fields as Mandatory fields
  • Deleting Homework will warn of linked Gradebook Columns
  • Bug fix display for Online Payments on Student Portal

Security Improvements

  • Email Address is required for Teachers / Staff (in order to facilitate 2FA)
  • 2FA is enabled for ALL Schools
  • 2FA is required for all School Admin users
  • 2FA is required every time School Admin logs in
  • Bug fix 2FA for case-sensitive usernames

Beta / System Improvements

  • Bulk Deactivate Teacher (Beta)
  • Option to disable auto-linkage of siblings on Student Import (Beta)
  • Improve File Upload process
  • Improve Trial Account Creation
  • General Security Improvements for 2FA
  • Temporary Bug Fix Student Navigator with Primary Payer
  • General Improvements for Server / DevOps
  • Enhance API Resources for Fee Tracking (Family Billing & Online Payments)
  • Bug fix Java Snippets for Admissions Mapper

Two-Factor Authentication (2FA) Roll-Out

Earlier this month, we announced our intent to enforce two-factor authentication (2FA) for all our schools. 

Read More »

Protecting Your QuickSchools Account: What You Need to Know About Two-Factor Authentication (2FA)

Eruani Zainuddin3 Comments

Update (New Date: February 24, 2025)
The rollout date for mandatory Two-Factor Authentication (2FA) has been rescheduled from February 17 to February 24. This blog post has been updated to reflect the change. Please review the details below to ensure a smooth transition.

At QuickSchools, your security is our top priority. That’s why we’re rolling out Two-Factor Authentication (2FA)—an extra layer of protection to ensure that only you can access your account.

We understand that changes like this may bring up questions, so we’ve put together a helpful guide to walk you through the upcoming 2FA rollout:

Stay protected and up to date–learn more about 2FA today!

Read More »

Strengthening Security with Two-Factor Authentication (2FA): What School Admins Need to Know

Eruani Zainuddin4 Comments

Update (New Date: February 24, 2025)
The rollout date for mandatory Two-Factor Authentication (2FA) has been rescheduled from February 17 to February 24. This blog post has been updated to reflect the change. Please review the details below to ensure a smooth transition.

At QuickSchools, we’re committed to keeping your account secure. That’s why we’re enforcing Two-Factor Authentication (2FA)—an extra layer of protection to ensure that only authorized users can access your account.

To help you navigate this update, we’ve answered key questions about the upcoming 2FA rollout: 

Stay informed and secure–learn more about 2FA today!

Read More »

New Release – Jan 27, 2025

Azroy KandanLeave a comment

This is the first QuickSchools release for the year, with a few minor improvements and bug fixes to our internal systems/framework. 

The full list of improvements is shown below:

General Improvements

  • Text Messaging now supports Email Addresses in the message.
  • Option to rename files when exporting Summary Reports via SFTP
  • New Meal Code in Lunch Ordering App
  • Improve Lunch Roster PDF
  • Improve Payment Options UI in Parent Portal
  • Email Address Validation for Custom Fields (in Admissions)
  • Bug Fix Time Stamp in Private Messaging when a user is removed.
  • Bug Fix Feature Request from Features Page
  • Bug Fix Student Navigator on Parent Portal
  • Miscellaneous Bug Fixes for Gradebook
  • General Security Improvements
Read More »

2024 Holiday Season: Updated Operating Hours

Eruani ZainuddinLeave a comment

Dear QuickSchools Community,

We’d like to send our heartfelt warm wishes to you and your family. We hope you’ll be enjoying the upcoming festivities with loved ones!

During this holiday season, our customer support hours will be scaled back as per usual.

From Dec 16th to Dec 23rd, our support service (i.e. Live Chat, phone support) will only be available from 08:00 AM to 08:00 PM US Eastern Standard Time (EST). We’ll be fully offline on Dec 24th and 25th in observance of Christmas. We’ll resume with limited service on Dec 26th at 8am EST.

In addition, our support service will be fully offline again on Dec 31st and Jan 1st in observance of New Year. We’ll resume our regular support hours (24-hr from Monday-Friday and 8am to midnight EST Saturday-Sunday) on Jan 2nd.

Please be aware that you may experience a delay in response time during the above period.

Dates

December 16 – 23

December 24

December 25 (Christmas Day)

December 26-30

December 31

January 1 (New Year)

Operating Hours (EST)

8:00 AM – 8:00 PM

OFFLINE

OFFLINE

8:00 AM – 8:00 PM

OFFLINE

OFFLINE

Read More »

Online Payments in AUD

Azroy KandanLeave a comment

Earlier this week, QuickSchools added support for the Australian Dollar (AUD) on our Online Payments module via Stripe. So schools can now process credit card payments from students and parents in AUD via the various integrated modules (i.e. Fee Tracking, Admissions, Online Forms, Payment Plan, Lunch Ordering, etc). The currency can be set when configuring the Fee Tracking module under “Settings” > “Turn Features ON/OFF”:

If you don’t see your currency listed, and you’d like us to add support for your local currency, please contact our support team, and we’ll look into getting it added for you.