{"id":1045,"date":"2012-02-15T01:32:06","date_gmt":"2012-02-14T17:32:06","guid":{"rendered":"http:\/\/blog.quickschools.com\/?p=1045"},"modified":"2012-02-15T01:32:06","modified_gmt":"2012-02-14T17:32:06","slug":"resetting-parent-portal-passwords","status":"publish","type":"post","link":"https:\/\/blog.quickschools.com\/2012\/02\/15\/resetting-parent-portal-passwords\/","title":{"rendered":"Resetting Parent Portal Passwords"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div><p>Every now and again, when you send out a Parent Portal invitation, the email gets filtered out by the Spam filters on the receiving mail server. In many cases, you\u2019ll still see the invitations in the Spam folders (so be sure to check that first). However in some instances, the emails are completely removed by the mail server and do not even get to the inbox or the Spam folder. In such an event, you have 2 options:<\/p>\n<p><strong>Option 1: Report the problem to our support staff<\/strong><\/p>\n<p>As the school admin, you can send a list of effected parents to <a href=\"mailto:support@quickschools.com\">support@quickschools.com<\/a>, and our support staff will manually send out an email invitation to the parents affected. You can also send out a mass parent email informing parents to send an email to us, if they have not received an email invitation. We can reset passwords for specific users as well, as long as the email request is from the correct user. Please allow 1-2 days to process your request.<\/p>\n<p><strong>Option 2: Manually reset and resend the Parent Portal password<\/strong><\/p>\n<p>If you\u2019d like to reset the password yourself, school administrators have the ability to do so. Simply go to the \u201cStudents\u201d screen, find and click on the student record, and then go to the \u201cParents\u201d tab. The screen should look like the following:<!--more--><\/p>\n<figure id=\"attachment_1046\" aria-describedby=\"caption-attachment-1046\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/reset-password.jpg\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"1046\" data-permalink=\"https:\/\/blog.quickschools.com\/2012\/02\/15\/resetting-parent-portal-passwords\/reset-password\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/reset-password.jpg?fit=999%2C659&amp;ssl=1\" data-orig-size=\"999,659\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"Reset Parent Portal Password\" data-image-description=\"&lt;p&gt;Reset Parent Portal Password&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Reset Parent Portal Password&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/reset-password.jpg?fit=809%2C534&amp;ssl=1\" class=\"size-full wp-image-1046\" title=\"Reset Parent Portal Password\" src=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/reset-password.jpg?resize=600%2C395\" alt=\"Reset Parent Portal Password\" width=\"600\" height=\"395\" \/><\/a><figcaption id=\"caption-attachment-1046\" class=\"wp-caption-text\">Reset Parent Portal Password<\/figcaption><\/figure>\n<p>If the parent has already been invited, you will see a \u201cReset password\u201d link below the parents email address. Simply click on this link. A pop-up will appear asking to confirm the password reset. Click on \u201cConfirm\u201d to complete the password reset. Once you do this, another pop-up will appear that displays the parent\u2019s newly generated 4-digit password. Here\u2019s what it might look like:<\/p>\n<figure id=\"attachment_1047\" aria-describedby=\"caption-attachment-1047\" style=\"width: 442px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/password-reset-2.jpg\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"1047\" data-permalink=\"https:\/\/blog.quickschools.com\/2012\/02\/15\/resetting-parent-portal-passwords\/password-reset-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/password-reset-2.jpg?fit=442%2C214&amp;ssl=1\" data-orig-size=\"442,214\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;}\" data-image-title=\"Parent Portal New Login Credentials\" data-image-description=\"&lt;p&gt;Parent Portal New Login Credentials&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Parent Portal New Login Credentials&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/password-reset-2.jpg?fit=442%2C214&amp;ssl=1\" class=\"size-full wp-image-1047\" title=\"Parent Portal New Login Credentials\" src=\"https:\/\/i0.wp.com\/blog.quickschools.com\/wp-content\/uploads\/2012\/02\/password-reset-2.jpg?resize=442%2C214\" alt=\"Parent Portal New Login Credentials\" width=\"442\" height=\"214\" \/><\/a><figcaption id=\"caption-attachment-1047\" class=\"wp-caption-text\">Parent Portal New Login Credentials<\/figcaption><\/figure>\n<p>You can now send the parent an email with the new password. Please come chat with us if you have any questions about this process. For more information about the QuickSchools Parent Portal, you can check out this link below:<\/p>\n<p><a href=\"http:\/\/blog.quickschools.com\/2011\/12\/14\/the-quickschools-parent-portal\/\">http:\/\/blog.quickschools.com\/2011\/12\/14\/the-quickschools-parent-portal\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every now and again, when you send out a Parent Portal invitation, the email gets filtered out by the Spam filters on the receiving mail server. In many cases, you\u2019ll still see the invitations in the Spam folders (so be sure to check that first). However in some instances, the emails are completely removed by [&hellip;]<\/p>\n","protected":false},"author":5617131,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[28883],"tags":[],"class_list":["post-1045","post","type-post","status-publish","format-standard","hentry","category-tips-and-tutorials"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resetting Parent Portal Passwords - QuickSchools Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.quickschools.com\/2012\/02\/15\/resetting-parent-portal-passwords\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resetting Parent Portal Passwords - QuickSchools Blog\" \/>\n<meta property=\"og:description\" content=\"Every now and again, when you send out a Parent Portal invitation, the email gets filtered out by the Spam filters on the receiving mail server. 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